What platform will my website be in?

All our Rent a Website sites are built in WordPress.

What is WordPress?

WordPress is the most popular solution today for designing and building websites because it offers so many benefits. These include ease of use,  comprehensive SEO features (search engines love WordPress), everything can be customised and personalised (so your website extends and complements your offline brand), a built in blog facility (giving you a dynamic and interactive site), and fabulous flexibility (so your site can grow as your business grows). Many big brands such as VW, Ben & Jerry’s, Starbucks, UPS, CNN, and Samsung use WordPress sites.

Can I update my website with new content?

Yes. Easily, and without the need for technical know-how. Your username and login gives you access to the CMS interface through which you can make changes as often as you like. You can edit existing website text, change your images, publish blog posts, delete post or pages, moderate customer comments, manage categories, manage your tags (SEO info which strengthens your site -we’ll explain all about it if you’re not sure), manage links and upload files and images.

What if I don’t know how to do something?

We’ll help you. That’s what we’re here for.

Can I add more website pages if I need to?

Additional pages can be added (usually at just £5 /month each). Just let us know what you need.

Do you add Google Analytics?

Yes – for our Professional and Ecommerce Rent a Website packages. Google Analytics is a  very important and informative tool. You’ll receive a monthly report enabling you to see your visitor  stats and user information. You can discover and keep track of how people find your site and how  they explore it once they arrive. Google Analytics is a great tool for your business and the future  growth of your website.

What are cookies?

Cookies are small text files typically containing a site name and a unique ID. When you visit a site  (which has cookies) for the first time, a cookie is downloaded onto your PC. The next time you visit,  your PC checks your cookies, sends information back to the site, and they know you’ve been there  before. In some cases this allows them to tailor the information on their site so that it is more relevant to either new or frequent visitors.

What is the website Cookie Law & EU Directive?

The Information Commissioner’s Office (ICO) introduced a set of regulations to protect users  against personal data breaches as they browse the Internet. You don’t need to worry about whether  your site will comply because we will add a Cookie Control mechanism to your website which will  obtain explicit consent for the use of cookies from your site users.

Do I own the website?

PIXAVI Ltd. owns the  website and any domain names included in the package. You are simply paying on a monthly basis  for all the services listed in your personal website proposal. You do not own the website. If you  cancel your website you only have rights to domains which you purchased outside this contract, any  images or text you supplied us .

What about my own domain name?

Any domain names you have bought and registered in your own name will always belong to you.  You can point your domain name/s to the Rent a Website website to provide a seemless transition.  If we have provided domain names as part of your Rent a Website package, just talk to us if you  would like to buy them.

Can I buy a website?

Yes. We do provide a more traditional build and buy website option, take a look at our other website  for Website Design by PIXAVI Website Design.

How long will it take to get my website live?

Website design with standard Templates takes around 5 working days and website development around 10 working days  depending in the complexity of the website.

Do you provide the text for my website?

We will work with you closely on the overall structure and design, and will provide images and logos if it´s on your package, but the words are your responsibility. We’re happy to offer general advice on  content, and if you need more support we have a fab copywriter who can write or edit your website  text so it creates the right impression and gets the results you want for your business.

Where are the websites hosted?

All of our websites are hosted on fast and dependable servers which are part of a hosting  infrastructure which is unrivalled in stability and reliability.

How secure are your servers?

We take our customers’ security very seriously. All software is upgraded within 24 hours of new  patches. This level of security and service is included FREE in your Rent a Website package.

How are updates implemented and what costs are involved?

Updates are carried out on your behalf as and when you need them. All costs (charged at an hourly  rate or a set cost) will be agreed before we make any changes to your website. Standard Uptdates are inclusive.

Do you offer a Website Maintenance Package?

Yes. We have various care services. More it here.

What is Unlimited Bandwidth?

Most sites don’t use a lot of bandwidth. If you don’t host large media files or do a lot of streaming,  you can usually get by with under 10 GB per month.  Please make sure images are loaded up as 72dpi and videos  are linked from YouTube.

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